Comments on: Not So Impressed with My Eye-Fi http://www.spideysenses.com/2007/11/24/not-so-impressed-with-my-eye-fi/ Ted Rheingold's web journal Fri, 10 Feb 2012 00:52:27 +0000 http://wordpress.org/?v=2.7 hourly 1 By: akos http://www.spideysenses.com/2007/11/24/not-so-impressed-with-my-eye-fi/comment-page-1/#comment-272705 akos Wed, 04 Feb 2009 19:16:59 +0000 http://www.spideysenses.com/2007/11/24/not-so-impressed-with-my-eye-fi/#comment-272705 just bought the Eye-Fi USB SD card from B&H, and it has been a nightmare all together. so here for all fellow photographers what happened: my first usb eyfi was part of a batch that was badly manufactured, so after talking to a few tech support people they gave me an RMA number and send me a new one. B&H still happily continous selling hundred of deffect ones in the meantime...so good luck if you buy it there, since the people at eye fi didnt care about that one apparently... the new one arives, and it wont work, wont connect, i talk consequently to tech people who only are familiar with PC's and have no clue about macs and its airport system. and even at PC issues they suck at best... i am promissed to be called back in an hour by the only mac guy there, who seems to be out for lunch right then. no calls at all that day,....so i call the next day, in order to get to a new PC guy, who doesnt even know what he is talking about on PC's again,...( i worked on PC's for over 14 years beofre i switched to mac 12 years ago...) so its easy to get the message and the understanding that this guy is only reading of from his screen.. i ask him to connect me with this mac specialist, he says he can t do this, i have to call in again and hope i have that mac guy on the phone... woahh... i am speachless so here we go, i call in again, and aks to be connected with their mac guy, ....this one says he can get me to their mac specialist, ...ha!..... anyway i now talk to another pc guy who says he can help... after exactly 95 minutes he still wants me to restart my machine as if it would help get connected after all his useless little exercises of : do you see "anything that is called similarly to a mac adress....etc etc.?" obviously he was a pc guy reading from the screen again,..not knowing the interface of our airport utility software at all so i ask again to be connected with this one maac specialist, in order to be told now that this guy is not reachable, and that i have to take it or leave with the current guy now called chris. summa sumarum: the item never worked, the support is actually no support at all... and now i think its worthwhile sharing this with the photographer community a bit here... -- akos just bought the Eye-Fi USB SD card from B&H, and it has been a nightmare all together.

so here for all fellow photographers what happened:

my first usb eyfi was part of a batch that was badly manufactured, so after talking to a few tech support people they gave me an RMA number and send me a new one.

B&H still happily continous selling hundred of deffect ones in the meantime…so good luck if you buy it there, since the people at eye fi didnt care about that one apparently…

the new one arives, and it wont work, wont connect, i talk consequently to tech people who only are familiar with PC’s and have no clue about macs and its airport system. and even at PC issues they suck at best…

i am promissed to be called back in an hour by the only mac guy there, who seems to be out for lunch right then.

no calls at all that day,….so i call the next day, in order to get to a new PC guy, who doesnt even know what he is talking about on PC’s again,…( i worked on PC’s for over 14 years beofre i switched to mac 12 years ago…) so its easy to get the message and the understanding that this guy is only reading of from his screen..

i ask him to connect me with this mac specialist, he says he can t do this, i have to call in again and hope i have that mac guy on the phone…

woahh… i am speachless

so here we go, i call in again, and aks to be connected with their mac guy, ….this one says he can get me to their mac specialist,

…ha!…..

anyway i now talk to another pc guy who says he can help… after exactly 95 minutes he still wants me to restart my machine as if it would help get connected after all his useless little exercises of : do you see “anything that is called similarly to a mac adress….etc etc.?”

obviously he was a pc guy reading from the screen again,..not knowing the interface of our airport utility software at all

so i ask again to be connected with this one maac specialist, in order to be told now that this guy is not reachable, and that i have to take it or leave with the current guy now called chris.

summa sumarum: the item never worked, the support is actually no support at all…

and now i think its worthwhile sharing this with the photographer community a bit here…
–
akos

]]> By: Eye-Fi - Wireless SD card, might be good for Makers who use Flickr, do projects in their shops and more... http://www.spideysenses.com/2007/11/24/not-so-impressed-with-my-eye-fi/comment-page-1/#comment-169159 Eye-Fi - Wireless SD card, might be good for Makers who use Flickr, do projects in their shops and more... Sun, 20 Jan 2008 08:46:00 +0000 http://www.spideysenses.com/2007/11/24/not-so-impressed-with-my-eye-fi/#comment-169159 [...] Ted’s review of the Eye-Fi card - Link. [...] [...] Ted’s review of the Eye-Fi card - Link. [...]

]]> By: marc http://www.spideysenses.com/2007/11/24/not-so-impressed-with-my-eye-fi/comment-page-1/#comment-148982 marc Sun, 25 Nov 2007 16:32:47 +0000 http://www.spideysenses.com/2007/11/24/not-so-impressed-with-my-eye-fi/#comment-148982 Thanks for the write-up. When I heard of the product I had similar concerns about uploading MASS/un-edited photos from my camera. (I snap 100 to get 2 flickr-worthy shots.) http://urltea.com/1zrp Excellent point about the categorization and naming of the photos issue as well. In my opinion, this product doesn't get interesting until they can work out deals with the hot-spots at Starbucks and hotels because it's not much of a killer app when it only works on the home computer. (How much of a hassle is it to plug in one wire at home anyway?) Thanks for the write-up. When I heard of the product I had similar concerns about uploading MASS/un-edited photos from my camera. (I snap 100 to get 2 flickr-worthy shots.) http://urltea.com/1zrp

Excellent point about the categorization and naming of the photos issue as well.

In my opinion, this product doesn’t get interesting until they can work out deals with the hot-spots at Starbucks and hotels because it’s not much of a killer app when it only works on the home computer. (How much of a hassle is it to plug in one wire at home anyway?)

]]> By: lgonzales http://www.spideysenses.com/2007/11/24/not-so-impressed-with-my-eye-fi/comment-page-1/#comment-148857 lgonzales Sat, 24 Nov 2007 20:15:34 +0000 http://www.spideysenses.com/2007/11/24/not-so-impressed-with-my-eye-fi/#comment-148857 The Eye-Fi Card can be configured with any SD card reader not just the one that came with the card. They have included the card in case you don't have an SD card reader. I know this doesn't really change anything in your workflow since most of the "let-downs' you have described deal with how the Card works when uploading photos to Flickr. Give them time, I am sure more features will be added in the future. The Eye-Fi Card can be configured with any SD card reader not just the one that came with the card. They have included the card in case you don’t have an SD card reader. I know this doesn’t really change anything in your workflow since most of the “let-downs’ you have described deal with how the Card works when uploading photos to Flickr. Give them time, I am sure more features will be added in the future.

]]>